In EDS365, some systems show duplicate System Usage figures - WKB8655
Article number: 8655
SYMPTOMS
- Some systems show duplicate figures in system usage metrics
ENVIRONMENT
- EDS365
CAUSE
The issue stems from the fact that the system name is unique only when paired with the node. For example, you can have multiple "SYSTEM_A" system names within Empower that will be distinguished by their node. In the screenshot below, EDS365 cannot distinguish whether GC_ETC_03 on Node A is the same as GC_ETC_03 on Node B.
FIX or WORKAROUND
- The doubling up of the figures when a system is on two nodes is not something we can currently change in EDS365 because the INJECTIONS table in Empower contains the system name but not the node name.
- When we extract the data, EDS365 cannot determine which node the injections were collected on.
- The screenshot below shows an example where the system resides on two separate nodes, with the same name. Therefore, because EDS365 has no way to determine if, for example, Node A had 11 injections and Node B had 20 injections, it reports the same figures for both.
- The dashboard page "System - Name Exceptions" has an analysis ("Exception - Duplicate Systems Details") that highlights for you any systems that have been used on more than one node. It is therefore a way of flagging that this project may need in-house understanding when reviewing usage and so forth.
ADDITIONAL INFORMATION
This isse cannot be rectified without updating the Empower database.
id8655, WLA