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Chromeleon not acquiring PDA data - WKB26875

Article number: 26875

SYMPTOMS

Upon acquisition in Chromeleon, the PDA chromatogram shows an error stating "3D only".

ENVIRONMENT

  • Chromeleon
  • ACQUITY PDA

CAUSE

Unknown.

FIX or WORKAROUND

  1. Exit Chromeleon.
  2. Restart the PC and log in.
  3. Power cycle the ACQUITY system.
  4. Open Chromeleon.
  5. Restart the run.

ADDITIONAL INFORMATION

 

id26875, A-30PDA, UPAPDA, UPC2PDA, UPPDA, UPPDAARC, UPPDAARCB, UPPDA-E, UPPDA-L, UPPDALTC, UPPDATC, UPPPDA

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