Adobe Flash Player EOL breaks ChromScope v1.6 - WKB121387
Article number: 121387
SYMPTOMS
- ChromScope v1.6 does not open, or opens but is missing displays
ENVIRONMENT
- SFE Bio-Botanical Extraction System
CAUSE
Adobe activated a "kill switch" in Flash Player on January 12, 2021. Flash will no longer run.
FIX or WORKAROUND
- It is recommended that you upgrade to ChromScope v2.1.
- In the meantime, or if upgrading is not possible:
- Uninstall Flash Player
- Reinstall Flash Player from the ChromScope Directory.
- Disable Flash Player updates.
See attachment for detailed procedure.
ADDITIONAL INFORMATION
ChromScope 2.1 (and 2.0) are supported only on Windows 10 on a specific Waters-provided PC. This requires a new PC to be purchased.
id121387, SFEBBC2