My completed course is not moving to History in the Waters Learning Management System (LMS) - WKB12068

SYMPTOMS

• Completed course does not move to History 

ENVIRONMENT

• Learning Management System (LMS)
• eLearning

CAUSE

• Course was not completed in its entirety. 

FIX or WORKAROUND

1. Verify that all content objects on the Online Content Structure have a green check mark. 
2. Review all content objects that do not have a green check mark. 

ADDITIONAL INFORMATION

• Closing the course window before navigating away from the system will save your progress.
• Try a different web browser.
• If the course includes a quiz and content is not completed, the quiz will not be available for access. 
• If you are unable to complete the course, contact Waters_eLearning@waters.com.