Skip to main content
Waters

How do I configure email notifications in NuGenesis SDMS? - WKB8434

Article number: 8434

OBJECTIVE or GOAL

Configure NuGenesis SDMS so that it can send email notifications.

ENVIRONMENT

  • NuGenesis 9 SDMS
  • NuGenesis 8 SDMS

PROCEDURE

  1. Obtain a copy of the "ngsdms_modify_ngsmtp_settings.sql" script from the NuGenesis Oracle Database installer disk or in the article attachments.
  2. Run this script on the NuGenesis database as the System user through the SQL*Plus client.
  3. The script will prompt for three inputs:
    1. The SMTP server name. If you do not know the name of the email server, see How do I get the primary email server for a domain? - WKB8419
    2. The email purge interval. This is the interval at which cached emails are deleted from the database. The default value is 4 hours.
    3. The From address. SDMS uses this email address as the From address for all email notifications. Because most email servers will reject emails if the From address is not a valid account in the domain, use a valid email account rather than the default value, "NuGenesis_SDMS".  For best results, this address should be a "no-reply" account.
  4. When the script is complete, log in to the SDMS Administrator client to send a test message.
  5. Right-click any project in the Master List and choose Properties.
  6. Select the Events tab.
  7. Add a user account to the recipient list. Note that the user account in SDMS must have an email address in order to receive emails.
  8. Select the user account and click Test EMail.
  9. Confirm with the user that the email appears in their email inbox.

ADDITIONAL INFORMATION

 

id8434, SDMS, SDMS8, SDMS8NU, SUPISDMS, SUPNG

Not able to find a solution? Click here to request help.