Error "Connection must be open for this operation" appears in the NuGenesis Archive Agent log file - WKB59055

SYMPTOMS

• No Empower data is archived into NuGenesis

ENVIRONMENT

• NuGenesis 8 SDMS
• NuGenesis 8 Data Adapters Release 3
• Empower 3 FR4

CAUSE

In Empower 3 FR4 the security has changed. DAR3 is not compatible with that version.

FIX or WORKAROUND

Install DAR3-HF2 on the Empower machine.

ADDITIONAL INFORMATION

The following messages appear in the Archive Agent's log file, Drive:\Program Files (x86)\NuGenesis 8.0\AA\NGSDMS80AAActivity.log:

"E ","DATE TIME","-1 ","-1 ","Connection must be open for this operation ","Waters.SDMS.WindowsService ","clsEmp2PreProc ","GetCurrentMillDBVersion ","1 ",""
"E ","DATE TIME","0 ","0 ","5, Connection must be open for this operation ","Waters.SDMS.WindowsService ","clsEmp2PreProc ","GetProjSchemaName ","1 ",""
"E ","DATE TIME","-1 ","-1 ","Error retrieving project schema name for project Defaults  ","Waters.SDMS.WindowsService ","clsEmp2PreProc ","PerformPreProcess ","1 ",""
"E ","DATE TIME","-1 ","-1 ","Connection must be open for this operation ","Waters.SDMS.WindowsService ","clsEmp2PreProc ","GetEmpowerProjectRawDataSharePath ","1 ",""
"M ","DATE TIME","0 ","0 ","The project Defaults does not have a corresponding folder on RAW data share. The folder  does not exist. Please add the project Defaults to the SDMS Template Exception List. ","Waters.SDMS.WindowsService ","clsEmp2PreProc ","DetermineProjCandidature ","0 ","1"