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Error "Could not restore the pending file (path to file in TE TEMP). This file will not be archived" appears in the NuGenesis Archive Agent log file - WKB27124

Article number: 27124

SYMPTOMS

  • The following error message appears in the AA activity log:
    •  "ExecuteMacroCommand: Could not restore the pending file (Drive:\Program Files (x86)\NuGenesis 8.0\TE_TEMP\70BCEC7E430FDD604B05978D9C591FB8). This file will not be archived. The group is rolled back because of errors."

ENVIRONMENT

  • NuGenesis 9 SDMS
  • NuGenesis 8 SDMS

CAUSE

The hard drive containing the TE_TEMP folder is running out of free space.

FIX or WORKAROUND

  1. Free up space on TE_TEMP's hard drive.
  2. No other action needed. The NuGenesis RPC service will pick up the files on a subsequent scan.

ADDITIONAL INFORMATION

 

id27124, SDMS, SDMS8, SDMS8NU, SUPISDMS, SUPNG

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