Why do Excel and Word sections open externally from an LMS document even though the setting is for in-place editing mode? - WKB240682

ENVIRONMENT

• NuGenesis 9 LMS
• Office 365

ANSWER

The LMS client's application manifest, by default, doesn't mention DPI awareness; as a consequence, Excel disallows embedding itself inside the LMS window.

For cases where in-place editing is required, the solution is to modify the application manifest and enable the DPI awareness flags.

1. Close the LMS client
2. Start Notepad with admin rights
3. Open the LMS manifest file:
   • Drive:\Program Files (x86)\Waters\NuGenesis LMS\eln.exe.manifest
4. Add the following text to the file, below the <assemblyIdentity> tag and above the <dependency> tag:
   •   <asmv3:application>
         <asmv3:windowsSettings>
             <dpiAware xmlns="http://schemas.microsoft.com/SMI/2005/WindowsSettings">true</dpiAware>
             <dpiAwareness xmlns="http://schemas.microsoft.com/SMI/2016/WindowsSettings">PerMonitorV2</dpiAwareness>
         </asmv3:windowsSettings>
       </asmv3:application>
   • Note: The entry for dpiAwareness has three valid settings: PerMonitor, PerMonitorV2, and system.  If Excel is configured to "Optimize for best appearance", the PerMonitor or PerMonitorV2 is recommended. However, if "Optimize for compatibility" is used, the entry should be changed to "system".
5. Save and close the file
6. Restart the LMS client
7. Repeat steps 1 through 7 on all LMS client machines/LMS citrix servers

ADDITIONAL INFORMATION

CRI-4916 - "Excel and Word sections open externally, even if the LMS document it is set for in-place editing" has been submitted for this issue.