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Error "Can't connect securely to this page" appears when loading NuGenesis SDMS WebVision - WKB237183

Article number: 237183

SYMPTOMS

  • The following error message appears in the Web browser when loading SDMS WebVision:
    • Can't connect securely to this page
    • This might be because the site uses outdated or unsafe TLS security settings. If this keeps happening, try contacting the website's owner
  • The WebVision site does not load, and the user has no option to bypass this message

ENVIRONMENT

  • NuGenesis 9 SDMS

CAUSE

The Default Web Site in IIS on the SDMS Web Server is enabled for HTTPS, but it does not have a certificate selected for the site.

FIX or WORKAROUND

See article WKB17988: How to configure a NuGenesis Web server for HTTPS

ADDITIONAL INFORMATION

 

id237183, SDMS, SDMS8, SDMS8NU, SUPISDMS, SUPNG

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