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How to configure logging of debug messages for Waters Storage Gateway and a Centera storage device - WKB21397

Article number: 21397

OBJECTIVE or GOAL

Configure logging of debug messages in Waters Storage Gateway and a Centera SDK.

ENVIRONMENT

  • NuGenesis 8 SDMS
  • Waters Storage Gateway 2.0 SP3
  • A NuGenesis OSM device configured for Storage Gateway
  • A DellEMC Centera storage device

PROCEDURE

For the Storage Gateway service:

  1. Browse to Drive:\StorageGateway\actback\backend\properties\com\creon\qdisr\properties.
  2. Open LoggingManager.properties in WordPad.
  3. Edit the line log4j.rootCategory=ERROR,CONSOLE,LOGFILE to log4j.rootCategory=DEBUG,CONSOLE,LOGFILE.
  4. Save and close the file.
  5. Restart the StorageGateway Job Manager service.
  6. The log file will be in Drive:\StorageGateway\actback\backend\bin\windows\manager.log.

 

For the Centera SDK on the Storage Gateway server:

  1. Open the Control Panel > System.
  2. Click Advanced system settings > Environment Variables.
  3. Set the following four variables:
    • FP_LOGPATH=%TEMP%\CenteraSDKDebug.log
    • FP_LOGFORMAT=TAB
    • FP_LOGLEVEL=4
    • FP_LOGKEEP=APPEND
  4. Restart the Storage Gateway services.

ADDITIONAL INFORMATION

 

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