How to configure logging of debug messages for Waters Storage Gateway and a Centera storage device - WKB21397

OBJECTIVE or GOAL

Configure logging of debug messages in Waters Storage Gateway and a Centera SDK.

ENVIRONMENT

• NuGenesis 8 SDMS
• Waters Storage Gateway 2.0 SP3
• A NuGenesis OSM device configured for Storage Gateway
• A DellEMC Centera storage device

PROCEDURE

For the Storage Gateway service:

1. Browse to Drive:\StorageGateway\actback\backend\properties\com\creon\qdisr\properties.
2. Open LoggingManager.properties in WordPad.
3. Edit the line log4j.rootCategory=ERROR,CONSOLE,LOGFILE to log4j.rootCategory=DEBUG,CONSOLE,LOGFILE.
4. Save and close the file.
5. Restart the StorageGateway Job Manager service.
6. The log file will be in Drive:\StorageGateway\actback\backend\bin\windows\manager.log.

For the Centera SDK on the Storage Gateway server:

1. Open the Control Panel > System.
2. Click Advanced system settings > Environment Variables.
3. Set the following four variables:
   • FP_LOGPATH=%TEMP%\CenteraSDKDebug.log
   • FP_LOGFORMAT=TAB
   • FP_LOGLEVEL=4
   • FP_LOGKEEP=APPEND
4. Restart the Storage Gateway services.

ADDITIONAL INFORMATION