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Error ''ORA-28000: the account is locked'' when launching NuGenesis SDMS Administrator - WKB19661

Article number: 19661

SYMPTOMS

The following error message appears when loading NuGenesis SDMS Administrator:

"[NG14529] ODBC driver reports error:

[Oracle][ODBC][ora]ORA-28000: the account is locked"

ENVIRONMENT

  • NuGenesis 8 SDMS

CAUSE

The NGPROXY account in the Oracle database is locked.

FIX or WORKAROUND

Run the sdms8_proxy_static_ngpm_r6.sql script in SQL*Plus as the System user to unlock the ngproxy account.

ADDITIONAL INFORMATION

 

id19661, SDMS, SDMS8, SDMS8NU, SUPISDMS, SUPNG

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