Skip to main content
Waters

MassLynx chromatograms are not opening from the sample list - WKB9011

Article number: 9011

SYMPTOMS

  • Chromatograms of acquired data are not opening from the sample list in MassLynx

ENVIRONMENT

  • MassLynx

CAUSE

Data resides in a different project and will not show if a user tries to open the chromatogram from the sample list.

A new project is created, and old sample lists are copied to the new project, misleading users to believe that they can open data from an "empty" sample list.

FIX or WORKAROUND

  1. Identify the project in which the data was created.
  2. Open the project in which the data resides.
  3. Open the sample list that contains the data.
  4. Open the chromatogram from the sample list.

ADDITIONAL INFORMATION

You can also access the data by navigating within the Chromatogram Data Browser to the project that contains the data of interest.

Not able to find a solution? Click here to request help.