"DBE error" and difficulty opening Diversity Browser with Windows 10 1809 - WKB81667

SYMPTOMS

• "DBE error" on opening OpenLynx Diversity Browser
• Recently updated to Windows 10 Enterprise build 1809
• Browser either does not open at all (error appears) or does not work properly

ENVIRONMENT

• Windows 10 Enterprise build 1809
• MassLynx 4.2
• OpenLynx browser

CAUSE

MassLynx 4.2 is officially supported only on Windows 10 LSB 1607.

Microsoft has reported operational issues with Windows 10 1809 and has restricted distribution of this version.

Note: This could happen with any unsupported version of Windows 

FIX or WORKAROUND

Change the version of Windows installed.

ADDITIONAL INFORMATION

Although installation of the OpenLynx Diversity Browser should be possible on any PC for reviewing data, there is no guarantee that it will work on an operating system other than the one specified in the software release notes.