Skip to main content
Waters

"Error reading spectral data" or "Didn't find any spectral data when getting spectrum" during processing with SpecProc - WKB69938

Article number: 69938

SYMPTOMS

  • "Error reading spectral data" during processing with SpecProc
  • "Didn't find any spectral data when getting spectrum" error in Processing window during processing of data with SpecProc

    EIWTSZ error reading spectral data.jpg

ENVIRONMENT

  • Xevo G2
  • SpecProc
  • MassLynx
  • Qualification

CAUSE

Wrong settings in MassLynx Spectrum window

FIX or WORKAROUND

  1. Open the Spectrum window for the sample giving the error when processing.
  2. Go to Menu "Display" > "View".
  3. Change settings in the MRM Mass Option section from "MRM Daughter Ions" to "MRM Parent Ions" and press OK.
    EIWTSZ reading spectral data solution.jpg
  4. Reprocess the data.

ADDITIONAL INFORMATION

 

id69938, MLYNX, MLYNXV41, SUPMM, UNIFQLIC, XEVOG2QTOF, XEVOG2TOF

Not able to find a solution? Click here to request help.