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OpenLynx OALogin window shows "System currently unable to accept samples" - WKB63245

Article number: 63245

SYMPTOMS

  • When opening OALogin software the message "System currently unable to accept samples" appears
  • The Login Samples button is dimmed (unavailable)

ENVIRONMENT

  • MassLynx
  • OpenLynx
  • OALogin

CAUSE

The OAManager is not open.

FIX or WORKAROUND

  1. Click on OAManager in the OpenLynx section of the MassLynx main page.
  2. Reopen OALogin software and verify that samples can now be submitted.

ADDITIONAL INFORMATION


id63245, MLYNX, MLYNXV41, SUPMM

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