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MassLynx SCN 977 hangs and requires EPC reboot with Xevo TQ-S micro - WKB61832

Article number: 61832

SYMPTOMS

  • MassLynx stops, and no further data is acquired
  • Must reboot EPC before the system works again

ENVIRONMENT

  • MassLynx 4.2 SCN 977
  • Xevo TQ-S micro

CAUSE

Bug in SCN 977 software: an issue with certain dwell times causes a timing conflict.

FIX or WORKAROUND

  1. Fixed in SCN 1001 (TGR 2) although not recorded in the release notes.
  2. Workaround - Do not use the following dwell times:
    0.041 s, 0.169 s, 0.233 s, 0.338 s, 0.402 s, 0.658 s , and 0.858 s

ADDITIONAL INFORMATION

Dwell times from 1 ms to 1 s were tested; only the times noted above caused an issue.

SCN977, SCN1001

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