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"MSI error 1618" when installing DP 2018 R1 - WKB58789

Article number: 58789

SYMPTOMS

  • When installing Driver Pack DP 2018 R1, the following error occurs: "MSI error 1618: The installation of Instrument Driver Common Components has failed for MSI related issue."

ENVIRONMENT

  • MassLynx 4.2
  • Windows 10

CAUSE

Corrupt or incomplete download of the DP 2018 R1 media

FIX or WORKAROUND

Download media again or get media from a new source. Alternatively, the DVD can be ordered using Waters part #  667005780.

ADDITIONAL INFORMATION

Before installing, remove all instrument drivers using the Deployment Manager. Reboot and reinstall using the Deployment Manager. This error may cause a process to be hung and prevent the Deployment Manager from proceeding. Run the Deployment Manager Repair function to exit the process, and then start the installation.

 

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id58789, MLYNX, MLYNXV41, SUPMM

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