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ChroTool window not visible in Masslynx - WKB54271

Article number: 54271

SYMPTOMS

  • ChroTool window appears not to open

ENVIRONMENT

  • MassLynx

CAUSE

Corrupt registry entry causes window to open off-screen.

FIX or WORKAROUND

  1. Close MassLynx.

  2. Run Regedit (Start > Run > Regedit or Start > [Search box] > Regedit).

  3. Navigate to HKEY_CURRENT_USER\Software\Micromass\ChroTool\WindowSettings.  

  4. Delete any subfolders—usually "Normal", but there may be others.

  5. Reopen MassLynx and test.  

ADDITIONAL INFORMATION

 

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