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Waters

After activating the Waters Fraction Collector 3, the sample list pauses - WKB3577

Article number: 3577

SYMPTOMS

  • Inlet method Ready and OK lights are green
  • System Status Ready light is green
  • Activate the collection system
  • Sample list pauses; can click Pause, but immediately pauses again
  • No error messages

ENVIRONMENT

  • MassLynx 4.1; no MS
  • FractionLynx
  • Waters Fraction Collector (WFC3 or 2767)

CAUSE

WFC3 bed is hung up.

FIX or WORKAROUND

Reset the beds:

  1. Open FractionLynx.
  2. Click Collection Control.
  3. Select Control > Reset Beds.

ADDITIONAL INFORMATION

If emergency collection is used, you will need to reset the beds.

This article is also applicable to the 2767.


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