Skip to main content
Waters

Chromatogram does not open from the sample list in MassLynx - WKB3491

Article number: 3491

SYMPTOMS

  • Chromatogram fails to open when using the Chromatogram option in the sample list
  • Chromatogram opens using File > Open Data File from the main MassLynx page
  • Chromatogram opens using File > Open from the Chromatogram view

ENVIRONMENT

  • MassLynx 4.1

CAUSE

File name in sample list begins with a space or has a period in it.

FIX or WORKAROUND

  1. Edit the file name on the sample list, removing the space or periods.
  2. Edit the file name in Windows, removing the space or periods.

ADDITIONAL INFORMATION

Leading spaces typically occur when pasting in names from Excel etc.

Not able to find a solution? Click here to request help.