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Waters

Microsoft Windows Defender keeps switching on - WKB329302

Article number: 329302

SYMPTOMS

  • Windows Defender cannot be disabled. On a newly imaged Waters PC Windows Defender software is enabled.
  • Attempting to disable the software by registry keys or other hacks does not work. After 10 minutes or so the registry keys disappear and Defender is active again

ENVIRONMENT

  • Windows 11
  • Windows 10
  • Empower
  • MassLynx
  • waters_connect

CAUSE

Microsoft has made a change to Windows so that Defender Antivirus software is ON by default. It cannot be disabled. See this Microsoft article: 

Microsoft Defender Antivirus compatibility with other security products

Defender will be deactivated by Microsoft ONLY when a non-Microsoft antivirus product is installed

FIX or WORKAROUND

  1. Install a non-Microsoft antivirus product.
  2. Ensure the correct exclusions are configured. See Recommended antivirus exclusions, firewall setup and UAC settings for MassLynx - WKB21150

ADDITIONAL INFORMATION

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