Skip to main content
Waters

MassLynx Shutdown on LC-error only works if Startup has been run to Start the Batch - WKB31769

Article number: 31769

SYMPTOMS

When a sample list is running and encounters an LC-error such as 'Missing Vial', the sample list pauses but the error shutdown method is not triggered, and the solvents keep flowing. This occurs even if the error shutdown method has been correctly configured by selecting the "Inlet Fatal Error" option.

ENVIRONMENT

MassLynx 4.1 and 4.2 (multiple releases including SCN 639, SCN 714, SCN 945, SCN 977, SCN 997, SCN 1045, SCN 1046).

CAUSE

Software bug

FIX or WORKAROUND

The workaround is to ensure that the batch is started by running a Batch Startup method.   

ADDITIONAL INFORMATION

Fixed in SCN 1049

Not able to find a solution? Click here to request help.