Skip to main content
Waters

ACQUITY Console System Startup does not control QSM pump - WKB268737

Article number: 268737

SYMPTOMS

  • Console System Startup does not prime QSM pump
  • Console System Startup does not initiate flow from QSM pump
  • Cannot prime or initiate flow via Console manually

ENVIRONMENT

  • MassLynx
  • ACQUITY Console

CAUSE

Communications issue with QSM

FIX or WORKAROUND

  1. Reboot the QSM.
  2. Reboot the computer.

ADDITIONAL INFORMATION

Not able to find a solution? Click here to request help.