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Acquity Console System Startup does not control QSM pump - WKB268737

Article number: 268737

SYMPTOMS

  • Console System Startup does not prime QSM pump
  • Console System Startup does not initiate flow from QSM pump
  • Not able to prime or initiate flow via Console manually

ENVIRONMENT

  • Masslynx
  • Acquity Console

CAUSE

Communications issue with QSM

FIX or WORKAROUND

  1. Reboot QSM
  2. Reboot computer

ADDITIONAL INFORMATION

 

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