- IntelliStart becomes unresponsive when tasked to generate a Methods Development report
- The program freezes and an error message appears: "ACQUITY Console Client has stopped working - close the program"
- Another error appears afterwards: "Sample Manager FTN Server has stopped working - close the program"
- MassLynx 4.2 (SCN 977)
- MassLynx Security
- Driver Pack 2017 Release 1
- ACQUITY UPLC I-Class
- Xevo TQ-S micro
FIX or WORKAROUND
MassLynx 4.2 SCN 977 comes with Driver Pack 2017 Release 1 as part of the installer. (No additional ICS media are required.)
If this doesn't work see KCS: ACQUITY console crashes on MassLynx systems with ACQUITY 2D using driver pack 2017 R1 - WKB22025