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Error: Waters Generic Instrument COM Server. Detector Method EnableRun failed with error: 80010105 in Inlet Method - WKB2038

Article number: 2038

SYMPTOMS

  • Sample List acquisition paused
  • Inlet Method Error window:
    Waters Generic Instrument COM Server.
    Detector Method EnableRun failed with error: 80010105
    The server presented an exception.
  • Also received the following error: ACQUITY PDA Detector Server has stopped working

ENVIRONMENT

  • MassLynx
  • ACQUITY PDA Detector
  • 2998 Photodiode Array Detector

CAUSE

Unknown

FIX or WORKAROUND

  1. Deconfigure the inlet modules in the Inlet Editor *.
  2. Remove entries from the DHCP Server Wizard.
  3. Restart the PC.
  4. Configure the Inlet Editor.
  5. Restart instruments.

ADDITIONAL INFORMATION

* Open Inlet Method Editor > Tools > Instrument Configuration > Configure > Next - you are advised to take screenshots of the configuration before setting to "None"

id2038, 2998, 2998B, 2998SFC, A-10PDA, A-30PDA, MLYNX, MLYNXV41, SUPMM, UPAPDA, UPARPPDA, UPC2PDA, UPPDA, UPPDAARC, UPPDAARCB, UPPDA-E, UPPDA-L, UPPDALTC, UPPDATC, UPPPDA

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