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Waters

FTN rotary tray misalignment - WKB201687

Article number: 201687

SYMPTOMS

  • Misalignment of rotary tray
  • Even if you select plate number 1, the plate is not in front of you but at an angle

ENVIRONMENT

  • ACQUITY UPLC Sample Manager - Flow Through Needle PLUS (SM-FTN PLUS)
  • ACQUITY UPLC H-Class

CAUSE

If the rotary tray is replaced with firmware 1.45 or lower, the tray position will shift.

FIX or WORKAROUND

  1. Upgrade firmware to 1.50 minimum.
  2. Perform rotary tray calibration.

ADDITIONAL INFORMATION

id201687, A-30SM, UPISMFTN, UPPFTN, UPQSM, UPQSM+, UPQSMBIO, UPQSMBIO+, UPSMFTN, UPSMFTN, UPSMFTN+, UPSMFTN+, UPSMFTNB+, UPSMFTNBIO

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