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MassLynx asks for the CD when trying to open - WKB193892

Article number: 193892

SYMPTOMS

  • When opening the MassLynx shortcut, a window appears asking for the MassLynx CD
  • If the DVD is placed in the drive, an error message says that the path cannot be found

ENVIRONMENT

  • MassLynx

CAUSE

The mlynx4.exe shortcut file has been edited. This can occur with Windows updates and/or antivirus updates.

FIX or WORKAROUND

  1. Find the shortcut to MassLynx on your desktop.
  2. Right-click and select Properties.
  3. On the Shortcut tab, ensure that the Target points to the mlynx4.exe file.

clipboard_eb21af19c31d745464ec77dbd55a539e5.png

 

ADDITIONAL INFORMATION

 

id193892, MLYNX, MLYNXV41, SUPMM

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