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TargetLynx crashes with Quantify MFC Application Error when processing ToF MS Data - WKB13103

Article number: 13103

SYMPTOMS

  • TargetLynx (also QuanLynx) stops responding with the error message "Quantify MFC Application has stopped working" when you attempt to process one of the 3-4 GB ToF MS data files in the customer's sample list. The ToF MSMS data files are processed correctly.
  • When you try to process samples, the browser opens, but no results are present and the application stops responding.
  • The typical error message is "Quantify MFC Application has encountered a problem and needs to close" or "Quantify.exe - Application Error".

ENVIRONMENT

  • TargetLynx
  • QuanLynx
  • Any MassLynx 4.1 or 4.2 SCN installed on a MassLynx acquisition PC on a ToF system [for example, MassLynx SCN 958 (Xevo G2-XS), SCN 916 (Synapt G2-Si), SCN 949 on Xevo G2 XS, SCN 983 on SYNAPT G2-Si].

CAUSE

Data processing using ToF acquisition software is not supported, as mentioned in the SCN release notes.

FIX or WORKAROUND

Use TargetLynx in the current release of MassLynx Desktop (for example SCN 1012), as advised in the SCN release notes.

ToF instrument control software no longer supports data processing.

Note: QuanLynx is not available in the current release of MassLynx Desktop.

ADDITIONAL INFORMATION

Multiple peaks on a single ToF MSMS function are processed correctly.  

Multiple ToF MS functions are processed correctly.

id13103, MALDIG2SI, MLYNX, MLYNXV41, SCN1012, SCN916, SCN949, SCN958, SCN983, SUPMM, SYNG2SIHD

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