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A MassLynx PC reboots randomly, even during an acquisition - WKB12427

Article number: 12427

SYMPTOMS

  • The acquisition PC or host PC reboots on its own accord

ENVIRONMENT

  • MassLynx host PC

CAUSE

Automatic updates (Windows) are turned on.

FIX or WORKAROUND

  1. Set the Windows Updates to occur when MassLynx is not acquiring:
  2. Go to the Windows Control Panel.
  3. Select System and Security > Windows Updates
  4. On the left side, select Change Settings.
  5. Under Important Updates, clear the "Install updates automatically (recommended)" selection.
  6. Click OK at the bottom of the window.

ADDITIONAL INFORMATION

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