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System Policies: E-Mail System Policies - Tip387

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Article number: 291847

OBJECTIVE or GOAL

E-Mail System Policies

ENVIRONMENT

  • Empower
  • Empower Tip of the Week #387

PROCEDURE

NOTE: You need the Alter System Policies privilege to make any changes to System Policies.

STEP 1
From the View menu in the Configuration Manager window, select System Policies (figure 1). 
Figure_1.png

STEP 2
On the E-Mail tab select the category, type, email address, and check the E-Mail box. Click OK (figure 2). Please Note: that anytime a system policy is changed you need to log out of Empower and log back in for the change to take effect. 
Figure_2.png

STEP 3
Go to all programs, Empower, and select Manage Waters Email Center (figure 3).
Figure_3.png

STEP 4
Select the database from the list and set the frequency for how often the system checks for new emails. Click OK (figure 4). 
Figure_4.png

STEP 5
Go to Control Panel and select Administrative Tools (figure 5).
Figure_5.png

STEP 6
Double-click on Services (figure 6).
Figure_6.png

STEP 7
Scroll down to WatersEmailService and make sure it is running. If not right right-click and select Start (figure 7).
Figure_7.png

STEP 8
In this case, George attempted to log in, and failed. This automatically triggered an email to be sent (figure 8).
Figure_8.png

ADDITIONAL INFORMATION

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