"Couldn't get a good DC for printer" Error in Empower - WKB99628
Article number: 99628
SYMPTOMS
- Printer is registered in Empower Node Printers.
- When trying to print, a message appears in the message center stating: "Couldn't get good DC for printer".
ENVIRONMENT
Empower
CAUSE
Printer is added by using its domain name.
FIX or WORKAROUND
- Add printer to computer using its IP address.
- Register printer in Empower Node Printers using its IP address.
ADDITIONAL INFORMATION
id99628, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP