Oracle Error "ORA 12170" occurs when trying to open Empower - WKB9632
Article number: 9632
SYMPTOMS
- When trying to open Empower, the error "ORA 12170 Connect Time Out Occurred" displays on screen
ENVIRONMENT
- Empower 3
CAUSE
Antivirus update is presently occurring
FIX or WORKAROUND
- Wait for the antivirus update to complete.
ADDITIONAL INFORMATION
- Ensure that Empower is added to the antivirus exceptions list.
- Check Windows Firewall settings