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Error ORA-12560 when trying to log in to Empower 3 - WKB94646

Article number: 94646

SYMPTOMS

  • Error ORA-12560 when trying to log in to Empower 3

ENVIRONMENT

  • Empower 3 Feature Release 5

CAUSE

Windows 10 update caused the computer to crash. Restored the computer to the earliest date, deleted the two services OracleEmpowerOraclexxxTNSListener and OracleServiceEmpower, which also deleted the drivers.

FIX or WORKAROUND

Reinstall Empower.

ADDITIONAL INFORMATION

 

id94646, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP

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