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Waters

Cannot access MS data in Emp3, message stating option is not enabled - WKB9406

Article number: 9406

SYMPTOMS

  • No access to acquired MS data
  • Receiving an "Option not enabled" message when attempting to access acquired MS data

ENVIRONMENT

  • Emp 3

CAUSE

Mass spectrometry option not enabled in the project. 

FIX or WORKAROUND

  1. Navigate to Configure Systems.
  2. Select Projects from the left menu tree.
  3. Highlight project in question, right-click, and select Properties.
  4. Enable the mass spectrometry option found on the general tab.

ADDITIONAL INFORMATION

 

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