Error: "Project path not accessible" on Empower 3 - WKB9362
Article number: 9362
SYMPTOMS
- No communication with 3100
- "Project path not accessible" error in 3100 Control Panel
- MFC application error when creating a new project in the configuration manager
ENVIRONMENT
- Waters 3100 Mass Spectrometer
- Empower 3
CAUSE
Incorrect setting in the Windows "User Account Controls".
FIX or WORKAROUND
- Click the Windows Start Menu and type "UAC" in the Search bar or browse to Control Panel\All Control Panel Items\Action Center.
- Click "Change User Account Control settings" from the navigation bar on the left.
- Set the slider bar at the bottom to "Never notify".
- After making the appropriate changes, reboot the PC.
ADDITIONAL INFORMATION
id9362, comms, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, Q3100MSD, SUP