Empower reports not automatically printing following printer change - WKB93025
Article number: 93025
SYMPTOMS
- Empower will not print reports automatically following new default printer setup on computer.
- Printer is not available in the drop-down list under Run Samples when Run and Report are selected.
ENVIRONMENT
- Empower
CAUSE
- Default printer needs reset.
FIX or WORKAROUND
- Exit Empower.
- Reset the printer as the default printer on the computer.
- Restart Empower.
- Printer is now available in the drop-down list under Run Samples.
ADDITIONAL INFORMATION
id93025, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP