Error "Serial Number not valid for Company indicated" when trying to activate Empower 3 license - WKB92305
Article number: 92305
SYMPTOMS
- Error "Serial Number not valid for Company indicated" when trying to activate Empower 3 license
ENVIRONMENT
- Empower 3
CAUSE
Company name does not match Waters' record. Missing a "The" in front of the name.
FIX or WORKAROUND
Give Waters Technical Service a call at 888-292-8377 option 3. We can look up the company name that is registered for the license.
ADDITIONAL INFORMATION
id92305, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP