Error "Serial Number not valid for Company indicated" when trying to activate Empower 3 license - WKB92305
Article number: 92305
SYMPTOMS
- Error "Serial Number not valid for Company indicated" when trying to activate Empower 3 license
ENVIRONMENT
- Empower 3
CAUSE
Company name does not match Waters' record. Missing a "The" in front of the name.
FIX or WORKAROUND
Give Waters Technical Service a call at 888-292-8377 option 3. We can look up the company name that is registered for the license.
ADDITIONAL INFORMATION