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e-SAT/IN Module starts collecting data immediately, without "waiting for injection" - WKB91653

Article number: 91653

SYMPTOMS

  • Using an e-SAT/IN to collect data from a Thermo CAD on Empower
  • When pressing "run" from the Run Samples window, the e-SAT/IN starts collecting data immediately, without "waiting for injection"

ENVIRONMENT

  • Empower 3
  • Empower 3 Personal
  • Empower 3 Workgroup
  • Empower 3 Enterprise
  • Thermo CAD Detector
  • e-SAT/IN Module

CAUSE

A loose connection on the Ethernet switch for the inject start signal for the e-SAT/IN

FIX or WORKAROUND

Secure the connection on the Ethernet switch.

ADDITIONAL INFORMATION

 

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