e-SAT/IN Module starts collecting data immediately, without "waiting for injection" - WKB91653
Article number: 91653
SYMPTOMS
- Using an e-SAT/IN to collect data from a Thermo CAD on Empower
- When pressing "run" from the Run Samples window, the e-SAT/IN starts collecting data immediately, without "waiting for injection"
ENVIRONMENT
- Empower 3
- Empower 3 Personal
- Empower 3 Workgroup
- Empower 3 Enterprise
- Thermo CAD Detector
- e-SAT/IN Module
CAUSE
A loose connection on the Ethernet switch for the inject start signal for the e-SAT/IN
FIX or WORKAROUND
Secure the connection on the Ethernet switch.
ADDITIONAL INFORMATION
id91653, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, E-SATIN, E-SATIN SW, SUP