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Database connection failure "ORA 12537, TNS: connection closed" at Empower login - WKB89880

Article number: 89880

SYMPTOMS

  • ORA 12537, TNS: connection closed
  • Rebooting does not fix the error

ENVIRONMENT

  • Empower 3
  • Breeze

CAUSE

Unknown

FIX or WORKAROUND

Restart Oracle xxxTNSListener and Restart OracleServiceEMPOWER.

To do this:

  1. In File Explorer, Navigate to This PC.
  2. Right-click Manage
  3. Double-click Services and Applications
  4. Double-click Services
  5. Right-click the outlined services and choose restart.
  6. Open Empower. (No reboot of the PC is needed.)

clipboard_e24637c6dc58eda78e25c911ecac9bd58.png

ADDITIONAL INFORMATION

 

id89880, BREEZESW, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP, SUPBZ

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