"Server Busy" error in Empower when opening browse projects - WKB8758

SYMPTOMS

• After rebooting the LAC/E box and server, "server busy" error appears when opening "Browse projects"
• Antivirus has Empower folders excluded on LAC/E box and is removed on the server
• No Windows Updates running
• Virtual memory is not an issue on the LAC/E box 
• Enough free space on the drives on the server
• Over 50,000 messages in the message center on the server when logged in as an administrator

ENVIRONMENT

• Empower 2
• Client/Server environment, but running directly on the LAC/E box

CAUSE

Too many messages in the message center.

FIX or WORKAROUND

1. To archive messages, go to the message center, click File > Save as file, and archive messages.
2. To purge messages, open the message center, click Properties > Purge tab, and click "Purge selected message logs now".
3. Reboot server and LAC/E box.

ADDITIONAL INFORMATION