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Beckman PA800 sample set fails with a pressure warning after 12 sample set rows in Empower - WKB86833

Article number: 86833

SYMPTOMS

  • Instrument failure
  • Pressure failure
  • Failure after 12 sample set lines run (including conditioning lines)

ENVIRONMENT

  • Empower
  • De Vinci Beckman CE Control for Empower v1.2.1 driver

CAUSE

The cause of this defect is unknown.

It is related to the increment function and multi-line sample sets.

FIX or WORKAROUND

  • Confirm that the driver was installed using Typical settings and not Custom settings. This may rectify the issue.
  • Limit the total number of lines in the sample set to 12 or fewer, including conditioning lines.
  • Ensure that each line is a single injection or action.
  • Alternatively, inject one sample per sample set.

ADDITIONAL INFORMATION

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