Error: Column manager general failure - WKB8401
Article number: 8401
SYMPTOMS
- The error "Column manager general failure" appears when trying to start a sample set
- Error: "Advanced method invalid, operating mode is column select"
ENVIRONMENT
- Empower
- Empower 2
- Empower 3
- ACQUITY UPLC Column Manager
CAUSE
The column manager was set to Advanced mode in the ACQUITY console but not in the instrument method.
FIX or WORKAROUND
Change the column manager's operating mode to Column Selection in the ACQUITY console.
ADDITIONAL INFORMATION
id8401, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP