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Connection to chromatographic system in Empower lost during run on Alliance - WKB82179

Article number: 82179

SYMPTOMS

  • Connection to chromatographic system lost during run
  • No error in log 
  • "Power down" and "power up" listed in log
  • Systems on the same circuit contained "power up" and "power down" messages in the system log at the same time
  • Other systems not plugged into the same circuit contained "power up" and "power down" messages in the system log at the same time
  • Injections stopped and system went into idle, continuing flow

ENVIRONMENT

  • Alliance HPLC System
  • 2695 Separations Module
  • Empower 3

CAUSE

Loss of power to lab

FIX or WORKAROUND

No fix is necessary. Monitor the lab for any further power losses.

ADDITIONAL INFORMATION

With a loss of power, circuit boards on the instruments may be damaged. Monitor closely to ensure that instruments do not exhibit board failures.

id82179, 2690, 2690D, 2690DUPGD, 2690UP, 2695, 2695D, 2695DE, 2695DEB, 2695DUP, 2695E, 2695EB, 2695INERT, 2695UP, A-10SSM, ALLCOLCLR, ALLCOLHTR, ALLCOLHTRB, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP

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