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Waters

Connection to chromatographic system in Empower lost during run on Alliance - WKB82179

Article number: 82179

SYMPTOMS

  • Connection to chromatographic system lost during run
  • No error in log 
  • "Power down" and "power up" listed in log
  • Systems on the same circuit contained "power up" and "power down" messages in the system log at the same time
  • Other systems not plugged into the same circuit contained "power up" and "power down" messages in the system log at the same time
  • Injections stopped and system went into idle, continuing flow

ENVIRONMENT

  • Alliance HPLC System
  • 2695 Separations Module
  • Empower 3

CAUSE

Loss of power to lab

FIX or WORKAROUND

No fix is necessary. Monitor the lab for any further power losses.

ADDITIONAL INFORMATION

With a loss of power, circuit boards on the instruments may be damaged. Monitor closely to ensure that instruments do not exhibit board failures.

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