Connection to chromatographic system in Empower lost during run on Alliance - WKB82179
Article number: 82179
SYMPTOMS
- Connection to chromatographic system lost during run
- No error in log
- "Power down" and "power up" listed in log
- Systems on the same circuit contained "power up" and "power down" messages in the system log at the same time
- Other systems not plugged into the same circuit contained "power up" and "power down" messages in the system log at the same time
- Injections stopped and system went into idle, continuing flow
ENVIRONMENT
- Alliance HPLC System
- 2695 Separations Module
- Empower 3
CAUSE
Loss of power to lab
FIX or WORKAROUND
No fix is necessary. Monitor the lab for any further power losses.
ADDITIONAL INFORMATION
With a loss of power, circuit boards on the instruments may be damaged. Monitor closely to ensure that instruments do not exhibit board failures.
