Connection to chromatographic system in Empower lost during run on Alliance - WKB82179
Article number: 82179
SYMPTOMS
- Connection to chromatographic system lost during run
- No error in log
- "Power down" and "power up" listed in log
- Systems on the same circuit contained "power up" and "power down" messages in the system log at the same time
- Other systems not plugged into the same circuit contained "power up" and "power down" messages in the system log at the same time
- Injections stopped and system went into idle, continuing flow
ENVIRONMENT
- Alliance HPLC System
- 2695 Separations Module
- Empower 3
CAUSE
Loss of power to lab
FIX or WORKAROUND
No fix is necessary. Monitor the lab for any further power losses.
ADDITIONAL INFORMATION
With a loss of power, circuit boards on the instruments may be damaged. Monitor closely to ensure that instruments do not exhibit board failures.
id82179, 2690, 2690D, 2690DUPGD, 2690UP, 2695, 2695D, 2695DE, 2695DEB, 2695DUP, 2695E, 2695EB, 2695INERT, 2695UP, A-10SSM, ALLCOLCLR, ALLCOLHTR, ALLCOLHTRB, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP