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Custom fields cause "Server Busy" and "Application stopped working" errors in Empower 3 - WKB81424

Article number: 81424

SYMPTOMS

  • Error messages "PROCSRVR MFC Application has stopped working" and "Server Busy" appear when processing data
  • This issue occurs in a specific project

ENVIRONMENT

  • Empower 3 FR2

CAUSE

Too many custom fields in the project, some of which may have logic conflicts in calculation

FIX or WORKAROUND

  1. Create new project.
  2. Properly modify or delete the conflicting CFs.

ADDITIONAL INFORMATION

 

id81424, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP

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