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Empower reports display truncated and overlapping text - WKB8091

Article number: 8091

SYMPTOMS

  • Text in Empower reports appears to be overlapping with other text, or truncated.
  • Saving the report as a PDF also displays the overlapping and truncated text.
  • In one case, the issue was seen specifically with plot legends being truncated.

ENVIRONMENT

  • Empower 3 Feature Release 2 Enterprise
  • Client build

CAUSE

  • The screen resolution is set to 2048 x 1152 (16:9 ratio)
  • Another cause is related to CRI-299 for the truncation of plot legends.

FIX or WORKAROUND

  • Change the screen resolution to 1024 x 768 (4:3 ratio) 
  • A PDF of this report is saved and the text within is correct.
  • For the plot legend truncation, changing the legend font for the plot to 'Arial Narrow' may fix the issue.

ADDITIONAL INFORMATION

  • This cannot be reproduced in Empower 3 Feature Release 3.
  • Related PCS: 47651 and 51418.

id8091, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP

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