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Waters

Empower reports display truncated and overlapping text - WKB8091

Article number: 8091

SYMPTOMS

  • Text in Empower reports appears to be overlapping with other text, or truncated.
  • Saving the report as a PDF also displays the overlapping and truncated text.

ENVIRONMENT

  • Empower 3 Feature Release 2 Enterprise
  • Client build

CAUSE

  • The screen resolution is set to 2048 x 1152 (16:9 ratio)

FIX or WORKAROUND

  • Change the screen resolution to 1024 x 768 (4:3 ratio) 
  • A PDF of this report is saved and the text within is correct.

ADDITIONAL INFORMATION

  • This cannot be reproduced in Empower 3 Feature Release 3.
  • Related PCS: 47651 and 51418 

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