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When Empower times out due to inactivity, why does a password need to be entered twice? - WKB7923

Article number: 7923

ENVIRONMENT

  • Empower 3 Service Release 1

ANSWER

This is a feature introduced in Empower 3 Feature Release 1 (assuming the system policies are set to time out after a given time period).

It is expected that re-authentication is required twice—once for any open application windows and once for the Pro interface.

ADDITIONAL INFORMATION

See PCS 47638, which was a defect where the Pro window presented two re-authentication dialogs. This was fixed in Empower 3 Feature Release 2. 

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