Empower freezes when trying to add a new solvent to the solvent catalog in the Empower Acquity instrument method - WKB78780

SYMPTOMS

• Empower freezes when trying to add a new solvent to the solvent catalog in the Empower Acquity instrument method
• If the catalog is opened and a currently present solvent is selected, Empower works normally
• A new "solventlibrary.xml" file on the node in question does not help
• The solvent field may be blank or not save new solvents
• This happens only on a particular node; others do not exhibit the problem

ENVIRONMENT

• Empower 3
• ICS 1.71

CAUSE

Bad ICS installation
Or wrong parameters in "C:\Empower\Instruments\Settings\AcquitySettings.xml" in <System_NONE> section (the window is hidden)

-<System_NONE>
-<SolventLibraryForm>
<HideDisabledLibraryEntries>true</HideDisabledLibraryEntries>
<Window>279,274,643,394</Window>
</SolventLibraryForm>
</System_NONE>

FIX or WORKAROUND

1. Reinstall the ICS on the affected node.
2. Or delete the "C:\Empower\Instruments\Settings\AcquitySettings.xml" file. (It will be created when you re-launch the application.)

ADDITIONAL INFORMATION