Skip to main content
Waters

All Sample Sets have the same name "EmpowerUpload" when using Waters Data Converter 2 - WKB7762

Article number: 7762

SYMPTOMS

  • When importing Agilent Chemstation data, a Sample Set is created for every injection in the Empower project. All Sample Sets have the same name "EmpowerUpload" regardless of the "Upload Configuration" defined in WDC2.

ENVIRONMENT

  • Waters Data Converter 2 (WDC 2) with Agilent Chemstation Import Filter
  • Empower 3 FR3 HF1
  • Server 2012 R2
  • Windows 7 SP1

CAUSE

Permissions on C:\ProgramData\Waters do not allow the group "USERS" to modify content in the directory.

FIX or WORKAROUND

  1. Alter permissions on C:\ProgramData\Waters such that USERS are granted permission to Modify through the directory.

ADDITIONAL INFORMATION

Example of incorrect Sample Set Name:

Example of a correct Sample Set Name:

 

WDC_policy.PNG

Not able to find a solution? Click here to request help.