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"Unmatched volume" error when backing up an Empower project to a network drive - WKB7569

Article number: 7569

SYMPTOMS

  • Unmatched volume error
  • Backup fails

ENVIRONMENT

  • Empower 

CAUSE

Missing permissions for the network drive

FIX or WORKAROUND

  1. Give the user account full permissions for the drive.

ADDITIONAL INFORMATION

 

id7569, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP

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