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The Empower instrument method bitmap icon for the ICS driver is missing - WKB73109

Article number: 73109

SYMPTOMS

  • The Empower instrument method bitmap icon for the ICS (Instrument Control Software) driver is missing
  • There is a question mark instead of an icon for the instrument

ENVIRONMENT

  • Empower

CAUSE

The ICS for this instrument has not been installed locally.

FIX or WORKAROUND

  1. Install the appropriate ICS driver.
  2. Reboot.
  3. Verify that the driver now shows in Windows Programs and Features.

ADDITIONAL INFORMATION

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Note: The respective driver should be installed on acquisition client to connect and communicate with the Instruments.

id73109, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP

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