Skip to main content
Waters

The Empower instrument method bitmap icon for the ICS driver is missing - WKB73109

Article number: 73109

SYMPTOMS

  • The Empower instrument method bitmap icon for the ICS (Instrument Control Software) driver is missing
  • There is a question mark instead of an icon for the instrument

ENVIRONMENT

  • Empower

CAUSE

The ICS for this instrument has not been installed locally.

FIX or WORKAROUND

  1. Install the appropriate ICS driver.
  2. Reboot.
  3. Verify that the driver now shows in Windows Programs and Features.

ADDITIONAL INFORMATION

 

id73109, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP

Not able to find a solution? Click here to request help.